Express Garage Doors - Privacy Policy Notice

The policy: This privacy policy notice is served by:
 
Express Garage Doors
Unit 16 Ipswich Road, Cardiff, CF23 9AQ.
 

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on the user’s computer or device.

 

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

 

Processing of your personal data.

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically and on paper file.

We are registered with the ICO under the Data Protection Register, our registration number is: Z3010029

On our website we only ask for your name, email, post code and telephone number. This is to make sure we can provide you with the best service we can.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Your individual rights

Under the GDPR your rights are as follows:

  • the right of access;
  • the right to be informed;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

 

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above.

Any email marketing messages we send are done so through our own systems and we do not use an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) at any time.

 

Questions or issues

If you have any questions or concerns regarding your personal data that we hold for you. Please contact 0800 043 0895

If you wish for all the information we hold for you to be removed please email the following email address sales@expressdoors.co.uk with the reference “Data Removal” the data we hold for you will be fully deleted in accordance with GDPR.